General FAQs

When you have gone over the proposal and you have decided that the menu, pricing, etc. is to your satisfaction, we will require a $150 non-refundable deposit and a signed contract to confirm your event. When you sign the contract, you are agreeing to a 50% deposit 30 days before your event and the other 50% 10 days before your event with a confirmed minimum guest count guarantee.

Once you have confirmed your minimum guest count 10 days prior to your event, you cannot subtract from your guest count. You are welcome to add people in the 10 days prior to your event.

Choosing your facility is one of the most important steps in planning your event. Ladyfingers Catering is an approved and preferred at most of the open venues in Kentuckiana. You may look at the venues and facilities section at the top of our website for a list of venues.

The venue you choose may affect several costs associated with your event. For example, some facilities provide items such as tables, chairs and linens. Some facilities provide set up and break down of tables and chairs. Other facilities require the catering staff to provide these services. These are things to consider when reviewing the staff services on your proposal. Your facility representative will let you know which services they provide and what is required of the caterer. The facility representative may also assist you with a floor plan which would then be copied to Ladyfingers. We will also be happy to assist you with the walk-thru and/or floor plan if necessary. Ladyfingers staff labor estimates will include any additional services required by your facility i.e. table and chair set-up, breakdown, clean-up, trash removal, etc. 

If your venue does not have a dumpster or trash removal services available, we can provide you with a rental van for trash removal for an additional charge. We cannot provide any trash removal service with our own company vans.

Tented events require a “work” area close to or attached to the main tent at your expense. The tent MUST be covered, must be lit and out of view of guests. Work tables and trash cans must be provided by the customer. Water must be accessible or Ladyfingers can bring water in igloos if necessary. Ladyfingers also needs to know of any special parking instructions and whether our vans will be able to get close to the tent for loading and unloading.

Ladyfingers also requires trash cans and a dumpster area, provided by the client. Health Department Regulations say that we CANNOT put trash in our vans. 

Ladyfingers Catering reserves the right to travel expenses, waiter cancellation fees, special purchases, etc. A non-refundable 50% deposit is required 30 days prior to your event. No refund will be made if event is canceled within 30 days prior to your event. Failure to pay in full with your finalized, minimum guaranteed guest count 10 days before your event will result in loss of staffing and catering services.

Unfortunately, we do not handle any rentals needed for your event.  We recommend going through Rent and Rave for all of your rental needs, including but not limited to, linens, dishes, flatware, glassware, tables, chairs, etc.  Mention you are using Ladyfingers Catering for your event and receive a discount on your order through Rent and Rave.  Their number is 502-245-9966.

Ladyfingers ALWAYS presents your buffet artistically using multi-leveled display pieces, decorative billowing, candles, beads, themed props, fresh flowers or greenery. We will coordinate your color scheme, theme and personal taste when planning our buffet presentation. Please feel free to share your ideas and requests for presentation.

Ladyfingers will cut and serve your cake at NO ADDITIONAL fee. We can provide plates and forks for an additional charge or you may provide your own. Ladyfingers does NOT provide take home boxes for left over cake. Please request that your cake decorator leave cake boxes for the cake topper and/or leftovers. We NEVER move cakes prior to the ceremonial cutting.

We will need to know if you want your top layer saved or served and how many different flavors of cake you have in order to properly serve the cake to your guests.

For liability issues it is REQUIRED that clients provide their own Ziplocs, pans, etc. for leftovers.  We will only give items that we deem “SAFE”. It is also required that your facility has refrigeration to put the leftovers in until the conclusion of your event. If they do not, the client must provide coolers with ice to store items in. 

Ladyfingers is excited about working with you to create the perfect menu for your event. We can work with you to custom build a menu of your choosing or suggest a particular menu that will help to make your event a success. We are also excited to show you our artistic flare and commitment to homemade, delicious food.

Ladyfingers offers an extensive list of foods on our website. When looking through the website, remember that this is a guideline to help you get started with choosing your menu. 

If you look on our website under beverages, you will find all of the different types of packages that we offer. All of Ladyfingers' bar packages include non-alcoholic beverages as well. 

If you decide to provide your own alcohol, we do ask for a list of what you are providing and we do ask that you remember all of your bar necessities, such as: bar table linens, ice, cups, cocktail mixers, garnishes, stir sticks, ice bowl, scoop, tubs or coolers for icing, ice for icing, keg taps, keg tubs. Please note that Ladyfingers does not have equipment for kegs.  Also, make sure you have checked with your chosen facility to confirm that you can provide and serve your own alcohol. If you are allowed to purchase your own alcohol but CAN NOT serve it due to liquor liability reasons, we do offer our bartenders by the hour. We also charge a $1 per person liquor liability license to serve your alcohol. 

We do offer cash bars as well as ticketed bars where you purchase "X" amount of tickets at what cost you determine and you must provide your own tickets.  We do have the ability to bring a credit card machine on site for an additional charge.

Tableside wine service is available at an additional charge and may require additional staff. 

We offer many non-alcoholic beverage packages. We offer iced tea, coffee, soft drinks, punch, lemonade, flavored water bars, etc.

Please note that our coffee can be ordered for less than your total guest count in increments of 25. 

There may be a 10-20% equipment service charge applied to your proposal. This service charge encompasses all buffet, beverage and bar service equipment including but not limited to: chafing dishes, utensils, sternos, bowls, props, coffee brewers, coffee service, beverage dispensers, table side service trays, tray jacks, pitchers, carafes, warming boxes, disposable beverage cups, napkins, cocktail napkins, linens and special equipment required for on-site events. 

Our 20% service charge will include all of the above and an appropriate type of disposable dinnerware (clear acrylic, black or white plastic, Styrofoam, etc.). Deliveries and Gourmet to Go pick-ups with disposable dinnerware are subject to a 15% service charge.

Most venues in Kentuckiana charge a facility fee to the caterer. If you choose a venue that requires a facility fee, it will be added to your bill and paid to the facility by Ladyfingers. The Facility Fee charge on your proposal is an estimate only. It will be adjusted after your final bill. The facility fee will adjust according to your final guest count, final menu and beverage choices.

Ladyfingers will staff events based on your guest count, menu, service style and the facility where your event is held. We want to ensure your guests have the quality of service we pride ourselves on. Poor service due to insufficient staff reflects poorly on our business.

Please note that the labor charge accounts for set up, service time, and clean up. You are billed for the actual services that we provide at your event. We adjust your staff charge if your party ends early, on time, or late.

Ladyfingers does not automatically add gratuity to your bill. You can either add gratuity to your bill or you can tip your staff the day of your event in cash.  We suggest 15-18% of your food and beverages sales, not on the total cost.  It is not required, but always appreciated!